In 2023, KARA Santan is chosen as a Champion in Indonesia Customer Experience Award (ICXA). It proved that KARA is consistent in maintaining its achievements. This virtual awarding and webinar is held by SWA Media and collaborated with Business Digest on Thursday, 23rd February 2023. Dwianto Arif as a Corporate Communication Manager at Sambu Group (Producer of KARA Santan) is came along to this awarding. “We present this award to our KARA’s loyal customer and Indonesia coconut farmer. Along with coconut farmers, KARA has been having an interdependency relationship to keep protect the coconut ecosystem in Indonesia. Thank you for all of the support, so KARA Santan is re-elected as the best,” as Dwianto Arif said .